Shipping policy

Shipping Policy

We currently deliver to addresses within the United Kingdom.

Delivery times

Delivery times vary depending on the product and supplier. The estimated delivery timeframe for your order will be shown at checkout where available.

Most products are dispatched within the timeframe provided by the supplier. Some products may have longer delivery times, and customers should check the estimated delivery information provided at checkout before completing their purchase.

Delivery charges

Delivery charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, we may offer free delivery promotions. Any applicable offer will be clearly displayed on our website.

Delivery delays

While we aim to ensure orders arrive within the estimated timeframe, delivery dates are estimates and may occasionally be affected by circumstances outside our reasonable control, including courier delays, adverse weather or other disruptions.

If your order is significantly delayed, please contact us and we will do our best to assist.

Incorrect or damaged deliveries

If your order arrives damaged, incorrect or incomplete, please contact us as soon as possible with your order number and photographs where appropriate so that we can investigate and arrange an appropriate resolution.